Return Policy
Your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.
Returns
- You may return your sunglasses within 7 days of receiving your order.
- The product must be unused, in its original packaging, with tags intact.
- Proof of purchase (order confirmation or invoice) is required for all returns.
Non-returnable items:
- Items on sale or purchased using promotional discounts.
- Damaged or used sunglasses.
Refunds
- Once your return is received and inspected, we will notify you via email.
- If approved, your refund will be processed within 7 working days to your original payment method.
- Shipping charges are non-refundable.
Exchanges
- If you wish to exchange your sunglasses for a different model or color, please contact us within 7 days of delivery.
- Exchanges are subject to stock availability.
Return Process
- Email us at [Your Email Address] with your order number and reason for return.
- Securely pack the item in its original packaging.
- Ship the item to:
Kurukshetra, Haryana – 136118 (India)
Note: Customers are responsible for return shipping charges unless the item was damaged or incorrect.
Damaged or Defective Products
If you receive a defective or damaged product, please notify us within 48 hours of delivery with photographs of the product and packaging. We will arrange a replacement or refund.
Contact Us
For questions about returns, refunds, or exchanges, reach out to us at:
📧 info@jeerati.com
📞 +91 8978654454